If you combine optical industry experience with a customer service orientation, this position offers you some very compelling opportunities. You will:

• Manage and grow a large book of business representing millions in revenue in California, where we have strong brand recognition.
• Expand your experience; while a background in sales is preferred, this could be a chance to leverage your industry knowledge in new ways. Quick question for you - click here
• Take advantage of coaching and support -- we are committed to setting you up for success.
• Enjoy visibility. You'll report directly to the Vice President of Sales in our lean organization, and your successes will be noticed.
• Showcase your potential to take on additional responsibilities or move up within US Optical or our parent corporation, Essilor of America.

US Optical, a wholly-owned subsidiary of Essilor of America, manufactures proprietary and branded lenses for independent eyecare professionals across the country. We are constantly in competition with ourselves to uphold the “Fastest Lab In America!™” moniker, striving to provide the highest level of service in the industry. We employ the most optically knowledgeable sales team to assist our customers and ensure we are easy to do business with. We have the capacity to ship out 90% of orders received the same day, and offer the widest variety of digital freeform progressive lenses under one roof. In addition to a complete line of proprietary lenses, we offer branded solutions from Kodak®, Shamir®, Varilux® and Hoya®.

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Inside Sales Representative opportunity, you will have:

• Experience in the optical industry, ideally including sales Quick question for you - click here
• A customer service orientation; experience with customer service and/or client relations is strongly preferred
• Strong interpersonal communication skills, i.e. flexibility, adaptability and ability to provide personal contributions while also contributing to the overall team
• Computer proficiency
• Demonstrated presentation skills
• Existing industry contacts are a plus
• A bachelor’s degree is preferred

You will support accounts throughout California. Our preference is that you live in California, but we also will consider candidates who live in adjacent states. For the most part, you will work from your home office, but you also will need to be willing and able to travel up to 25% of the time, if necessary.

You will join a national sales team that includes Sales Representatives in several other regions. Our customers are independent eyecare professionals and many run "boutique" practices so they appreciate our ability to deliver customized, high-quality solutions quickly. You'll manage virtual contact with existing US Optical accounts in California.

Key responsibilities will include:

• Meeting objectives regarding performance, customer relations, and growing sales volume for branded products in your accounts.
• Acquiring and growing your accounts' business and loyalty through the positioning and delivery of branded products, marketing strategies, service excellence and technical superiority. Quick question for you - click here
• Utilizing corporate tools and applications to document, plan, monitor, and meet sales objectives within their territory.
• Developing and maintaining strong virtual working relationships with customer service and lab personnel to ensure successful customer relations.
• Achieving, on a consistent basis, established sales goals and active account base growth.
• Communicating regularly and effectively with the VP of Sales regarding personal development, sales results, and plans of action.
• Using the knowledge you gain through call-ins and other communication to inform the VP of Sales of changes and trends in the territory.
• And more.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Compelling value proposition
You'll have strong differentiators to share with customers and prospects, including:

• Built on the philosophy of fast!
• Largest selection of freeform lens designs.
• Private pay only -- no vision care plans slowing us down.
• Triple the capacity of our competitors.
• Dedicated and knowledgeable customer service team.
• Strategic location next to major carriers and an international airport.
• Proudly made in the USA.

Professional development
This could be a chance for an optician to move into sales, or for an inside sales rep to take on a large, lucrative territory. The role is a hybrid of inside and outside sales, and success here could set you up to move into an outside sales rep position.

Best of both worlds
US Optical is independently managed and maintains the strong values that have helped us succeed. In addition, we are backed by the stability and resources of Essilor-Luxottica, the largest global player in the eyewear industry.

Excellent compensation
We offer a competitive base salary along with the opportunity to earn up to 3% commission on sales. Given that this is a multi-million dollar territory, you can start to see the potential. In addition, we have an exceptional mix of first-rate benefits, including medical, dental and vision plans; a 401(k) plan with company match; tuition reimbursement; lens and frame benefits for you and your family; an employee stock purchase plan with company match; and more.
 

Sales growth is important, but your primary mission will be to ensure exceptional customer service to each account. You'll need strong relationship-building skills to establish yourself as a partner to your accounts, and also to coordinate and collaborate with internal resources. For the most part you'll work virtually, so strong phone and email communication skills will be essential to these relationships.

We understand that there will be a learning curve as you get up to speed, and we'll provide coaching and support. At the same time, you should be proactive about learning quickly. In addition, to be an outstanding Inside Sales Representative, you will:

• Bring strong self-motivation and a results orientation.
• Probe to understand customers' goals and challenges, and also to gather market intel.
• Handle documentation/administrative tasks with the same enthusiasm you bring to sales and account management.
• Pay close attention to details while also grasping the bigger picture.
• Achieve goals independently and also contribute as a team player.
• Combine analytical thinking with creativity in solving problems.